Human Resources Manager

Position Purpose The HR Manager plays a critical role in embedding strong, compliant and people-centered HR practices across the McLardy McShane Insurance Group. Reporting to the Head of People & Culture, this role owns HR compliance and Learning & Development group-wide, and manages the day-to-day HR needs of MMIA, MMP and Victory Funding employees – ensuring every person across the Group is well supported, fairly treated and set up to thrive. Key Responsibilities HR Compliance – Own and maintain HR compliance frameworks, policies and procedures across McMc Group entities. – Monitor employment law, industrial relations and regulatory changes, and update policy and practice accordingly. – Maintain accurate employee records and HR documentation to a compliant, audit-ready standard. Learning & Development – Design and deliver a group-wide L&D calendar, including onboarding, leadership development and compliance training. – Partner with business leaders to identify capability gaps and build development plans that support career growth. – Track training completion and effectiveness, reporting outcomes to the Head of People & Culture. – Champion a culture of continuous learning aligned to McMc Group’s Progress Mindset value. HRIS & Day-to-Day HR – Administer and continuously improve the Group’s HRIS (Employment Hero experience highly regarded), ensuring data integrity and efficient self-service processes. – Provide hands-on, day-to-day HR support and advice to leaders and employees across MMIA, MMP and Victory Funding. – Manage the end-to-end employee lifecycle – recruitment, onboarding, contracts, performance, leave and offboarding – for these businesses. – Support managers to handle sensitive people matters with confidence and confidentiality. Incident Management – Lead the response to workplace incidents, employee relations matters, investigations, complaints and grievances, ensuring fair, timely and well-documented resolution and escalating material issues to the Head of People & Culture. – Maintain incident registers and reporting, identifying trends and recommending preventative action. Key Skills & Experience – 10+ years’ experience in Human Resources, ideally with 4 years in a management role, across multiple business units or brands. – Demonstrated experience in HR compliance and employment law application within an Australian context. – Proven track record designing and delivering Learning & Development programs. – Hands-on HRIS management experience; experience with Employment Hero highly desired. – Strong incident management and employee relations experience, including investigations and dispute resolution. – Tertiary qualification in Human Resources, Business or a related discipline (ideal, but not required for the right candidate). – Excellent communication and relationship-building skills, with the ability to influence leaders at all levels. Behavioural Expectations All McLardy McShane Insurance Group employees are expected to bring our values to life in how they work and interact with others. We expect you to be: – People first: building trust and genuine relationships with colleagues and clients. – Collaborative and inclusive: working as one team across the Group’s businesses. – Supportive and generous: backing colleagues with dependable, fast and fair support. And to bring: – Professionalism, balanced with warmth, fun and authenticity. – A progress mindset; being open to new ideas, technology and better ways of working. – Resilience and reliability, especially when supporting others through challenges. What We Offer – A genuine, people-first culture within a growing, entrepreneurial group. – The opportunity to shape HR practice and capability across a multi-brand group from the ground up. – Investment in your own professional development and career growth. – A supportive, collaborative and fun team environment, with regular team and community events. – Involvement in McMc Group’s community partnerships and regional Australia initiatives. – Flexible working arrangements to support work-life balance. – A competitive remuneration package reflective of experience, inclusive of Paid Parental Leave, Early Pregnancy Loss & IVF Support Leave, Birthday Leave, Floating Public Holiday Leave, Family & Domestic Violence Support Leave & Additional Resources, and Volunteer Leave.