Forward Deployed Engineering Manager

As the Forward Deployed Engineering Manager, you will lead a specialized team of engineers who bridge the gap between our core products and real-world, field-deployed environments. This role is uniquely challenging: you aren't just managing software deployments; you are overseeing the physical integration of our technology into complex, diverse hardware ecosystems. You will lead your team through the entire lifecycle of a customer engagement—from initial discovery and site surveys to the final hardware/software "handshake" in the field. Responsibilities and Duties Team Leadership & Mentorship: Lead and scale a team of Solutions Engineers. You will provide technical guidance on complex integrations and foster a culture of proactive problem-solving Accountability: Work directly with stakeholders throughout the company and keep the bar high for your exceptional team. You will have a close relationship with the Director of Hardware, CTO, CEO and VP of Engineering Field Deployment Oversight: Manage the technical strategy for deploying applications in "non-standard" environments. This includes overseeing hardware site readiness, connectivity challenges, and environmental constraints Architectural Strategy: Act as the lead architect for high-stakes customer integrations. You will ensure that the hardware-to-software interface (API, firmware, or edge computing layers) is robust and scalable Stakeholder Management: Serve as the primary technical liaison for enterprise customers. You will translate customer business requirements into technical deployment plans that account for hardware latency, power constraints, and data throughput Feedback Loop Optimization: Work closely with Product and R&D teams to communicate field-testing results and hardware compatibility issues, ensur