Part-time Operations Assistant - 21254

Operations Assistant Employment Type: Part-Time, Independent Contractor (15–20 hours/week) Work Model: Remote Work Hours: US Eastern Standard Time (EST) alignment (3–4 hours daily; early morning EST availability preferred) Role Overview We are seeking an organized, self-sufficient, and tech-savvy Operations Assistant to manage day-to-day administration, content logistics, and coaching workflows for a high-growth creator and executive coaching business. In this seat, you will take ownership of front-line email triage, client scheduling, speaking outreach, and multi-platform content distribution. Operating with high agency and high precision, you will turn asynchronous video briefs (e.g., Loom instructions) into completed operational workflows without needing micro-training. Designed for an autonomous execution specialist, this role provides operational leverage—ensuring speaking opportunities are secured, coaching logistics run seamlessly, and content is published accurately on schedule. Key Responsibilities 1. Email & Inbox Triage • Inbox Management: Monitor, organize, and triage daily incoming correspondence across client, partner, vendor, and audience channels. • Customer Service & Inquiries: Respond promptly and professionally to coaching inquiries, client support requests, and general administrative follow-ups. 2. Speaking & Partnership Outreach • Opportunity Sourcing: Research, identify, and submit applications for relevant industry events, podcast appearances, and keynote speaking engagements. • Logistics Coordination: Manage end-to-end scheduling, speaker briefs, technical setups, and administrative details for confirmed external speaking opportunities. 3. Content Logistics & Social Media Distribution • Cross-Platform Scheduling: Coordinate, queue, and publish scheduled content across primary channels (YouTube, LinkedIn, X/Twitter, and newsletter platforms). • Asset Management: Organize digital media assets, show notes, visual graphics, and distribution files to maintain a consistent publishing cadence. 4. Administrative & Coaching Operations • Calendar Governance: Manage scheduling, booking links, and calendar logistics for client strategy calls, executive coaching sessions, and partner meetings. • Async Execution: Independently interpret Loom/video briefs, digest context, and execute multi-step operational tasks with minimal oversight. Required Skills & Qualifications • High Agency & Problem Solving: Exceptional ability to receive asynchronous video instructions (Loom) and turn them into completed outcomes without needing step-by-step hand-holding. • Detail Orientation & Accuracy: High precision in written communications, tracking project details, and error-free calendar management. • Communication Mastery: Fluent written and spoken English, comfortable engaging in direct client support and external written outreach. • Tech Stack Literacy: Comfortable navigating modern digital ecosystems, including Google Workspace, scheduling tools (Calendly), social media schedulers, and CRM/task platforms. • Schedule Alignment: Consistent availability to work ~3–4 hours daily during core US Eastern hours (early morning EST alignment preferred). Preferred Qualifications • Prior experience supporting digital creators, executive coaching programs, online courses, or thought leaders . • Basic familiarity or background with technology, software engineering, AI/ML concepts, or social media growth tactics. • Technical or data-driven skills that can add value to operational tracking and analytics. Success Metrics (KPIs) • Inbox & Triage Velocity: Maintaining a clear, organized inbox and responding to customer service/coaching inquiries within target turnaround times. • Outreach Execution: Consistently identifying and submitting applications for high-fit podcasts and speaking engagements. • Content Publishing Reliability: Zero missed publishing schedules or asset errors across social media platforms. • Autonomous Task Completion: Successfully executing async video briefs (Loom) independently and cleanly on the first pass.