eCommerce Manager - Key Account Management - FMCG

Role Overview: Our client is seeking a high-performing Ecommerce Manager to lead our Key Account Management strategy within the fast-paced FMCG sector in Mumbai. In this role, you will serve as the primary architect for our online sales growth, managing high-stakes relationships with major e-retailers and quick-commerce platforms. Manage relationships with certain key E-Commerce and Quick Commerce platforms such as: Amazon, Flipkart, Myntra, Nykaa, Blinkit, Zepto, Swiggy Instamart and other relevant platforms. Experience: - 3 - 8 years of relevant experience in E-Commerce, Quick Commerce, Key Account Management or Modern Trade. - Experience in FMCG / Beauty & Personal Care / Consumer Goods will be preferred. - Strong experience managing major E-Commerce/Quick Commerce platforms. You will work cross-functionally with supply chain, marketing, and finance teams to ensure seamless product availability, optimized visibility, and aggressive market share expansion. By owning the P&L for your assigned accounts, you will directly influence our digital revenue trajectory and ensure our brand remains a category leader in the rapidly evolving online grocery and convenience landscape. Key Responsibilities: - Drive top-line revenue and profitability by managing the end-to-end P&L for key e-commerce and quick-commerce partners to ensure sustainable growth. - Negotiate annual joint business plans and promotional calendars with platform category managers to secure premium visibility and maximize conversion rates. - Analyze real-time sales data and consumer trends to refine assortment strategies, ensuring our product mix aligns with the specific demand patterns of quick-commerce users. - Collaborate with the supply chain and logistics teams to maintain optimal inventory health and minimize stock-outs across regional fulfillment centers. - Execute data-backed marketing campaigns and trade activations to enhance brand discoverability and increase share of voice against competitors. Required Skillset: - Demonstrated expertise in managing complex P&L structures and driving profitable growth within the FMCG or consumer goods e-commerce ecosystem. - Proven ability to build and sustain high-level relationships with key stakeholders at major online retailers and quick-commerce platforms. - Strong analytical proficiency in interpreting sales metrics, platform algorithms, and consumer behavior data to translate insights into actionable business strategies. - Exceptional communication and negotiation skills, with the ability to influence internal and external partners to align on common commercial objectives. - A proactive, problem-solving mindset suited for a fast-paced, on-site work environment in Mumbai, requiring high adaptability to shifting market dynamics. - A degree from a premier business school is preferred, reflecting a strong foundation in sales, marketing, or general management.