AI Solutions Architect

This is a remote position. Position: AI Solutions Architect Experience /Level: Senior Individual Contributor | Architecture Ownership, 5+ years Role Overview: We are looking for a hands-on AI Solutions Architect to design, build, deploy, and operate internal AI solutions on our cloud platform. The role combines technical delivery (~50%) and business engagement (~50%). You will work directly with business leaders and operational teams to identify high-value AI opportunities, build production-ready solutions, and establish scalable architecture, governance, and cost controls. This is a delivery-focused role, not a research role. Success means AI systems that are deployed, adopted, and delivering measurable business value. Requirements Key Responsibilities: • Design and build AI agents, RAG solutions, automation workflows, and structured-data assistants. • Own the AI architecture, from discovery through production and ongoing operations. • Build retrieval systems including document ingestion, chunking, indexing, search, and retrieval evaluation. • Integrate AI with ERP, document management, quality systems, Microsoft 365, and other enterprise platforms. • Own AI cost management — estimate, monitor, optimise, and report usage and spend. • Partner with IT on security, identity, access, networking, secrets, and data residency. • Support Microsoft 365 Copilot and Copilot Studio deployment, governance, and adoption. • Run business discovery sessions and translate business problems into realistic, production-ready AI use cases. • Present solutions to executives, subject matter experts, and operational users. • Establish reusable architecture patterns, standards, and governance. • Mentor and enable other technical staff as the AI capability grows. Core Technical Skills: Strong working depth expected in: • Azure AI Foundry or equivalent cloud AI platform • AI agents, tool/function calling and evaluation • LLMs: OpenAI, Anthropic, Google • Prompt engineering and AI failure handling • RAG, vector/hybrid search, embedding and retrieval evaluation • Azure AI Search or equivalent Working knowledge of: • Microsoft 365 Copilot & Copilot Studio • Power Automate, Power Apps, SharePoint & Microsoft Graph • Python & SQL • REST APIs, serverless functions, webhooks and workflow orchestration • OCR/document extraction, e.g. Azure Document Intelligence • Databricks, Microsoft Fabric, Snowflake or similar • Cloud security fundamentals: RBAC, managed identity, secrets and network isolation • AI-assisted development tools such as Claude Code, GitHub Copilot or Cursor Business Skills • Strong stakeholder management from C-suite to frontline operations. • Able to turn vague AI interest into well-scoped business problems. • Comfortable challenging unrealistic requirements and saying no where appropriate. • Strong presentation, demonstration and communication skills. • Able to build build-vs-buy cases using real business and cost data. • Comfortable managing SME validation and accuracy reviews. • Able to manage projects independently from discovery to production. • Strong architecture and executive-level documentation skills. Required Experience • 5+ years in a technical business role such as solutions architecture, systems integration, business analysis or process automation. • At least one AI/automation solution deployed to production and still in use. • Strong experience in at least one major cloud platform. • Demonstrated experience with prompt engineering and AI agents. • Able to read, direct and debug code. • Proven experience working directly with business stakeholders. Preferred Experience / Skills: • Experience building a new AI/technology capability from the ground up. • Cloud cost management experience. • Operations, supply chain or engineering background. • Experience with production AI governance and compliance. Benefits • Full-Time, Remote position based in Mexico • Occasional travel to US office (once per quarter)