Solution Engineer / Business Analyst

À propos de CYCLAD FRANCE Cyclad est une entreprise spécialisée dans le recrutement de profils qualifiés dans le domaine de l’informatique. Nous sommes présents en France, en Pologne et au Maroc. Nous misons sur la transparence et la proximité avec les experts qui nous rejoignent. Le poste OEM Trucks dans un contexte international Activités sur le Dealer Management System pour une marque du groupe Equipe d'environ une dizaine de FTE Collaboration France / Pologne en interne Contrat de RUN MISSION : Application support and incident management Functional Analysis for specifications Data analysis and SQL queries Testing and validation COMPETENCES : Must have : SQL ++ Must have : Java + Nice to have : Putty ++ Profil recherché Application Support & Incident Management : • Handle Level 3 and Level 4 incident tickets. • Analyze functional and technical issues impacting the application. • Perform investigations across the application, databases, and related interfaces. • Identify root causes and coordinate the implementation of corrective actions. • Communicate effectively with both business and technical stakeholders. Functional Analysis : • Gather and analyze business requirements. • Develop a strong understanding of the business processes supported by customer. • Produce detailed functional specifications. Technical Activities : • Perform technical analysis of incidents, defects, and enhancement requests. • Contribute to the creation of technical specifications. • Conduct data analysis and execute SQL queries. • Contribute to the continuous improvement of application architecture and support processes. Testing & Validation : • Design and prepare test scenarios. • Execute functional, integration, and regression testing campaigns. • Validate delivered solutions before production deployment