Sr. Executive – Customer Operations

: Job Description for Sr. Executive role: • Attend Out Bound calls for verification process. • Implement all feedback given by Supervisors. • Provide correct and quality information to customers on every call, promote good listening and English grammar skills. • Should be ready to work for voice process. • Candidates should have experience in customer service – Voice process. • Skills and Qualifications: • Any bachelor’s degree (Must be completed) • Good command of English both oral and written. • Good Listening skills • Ability to work independently within clearly defined parameters and accordingly take decisions. • Ability to learn quickly and adapt to different situations with a sense of ownership & accountability. Interview Mode • Face to Face Interview Methodology • Aptitude Test • Letter writing • Operational Round