Assistant Vice President, Business Technology, Cross Border & Warehouse

• Lead the multi-year IT technology roadmap, providing strategic and technical leadership across the cross-border and warehouse ecosystem. Drive innovation by evaluating emerging technologies, including AI, and delivering scalable, secure, and resilient solutions. • Oversee end-to-end IT project delivery, managing timelines, budgets, resources, and risks, while promoting Agile and Scrum practices for efficiency and predictability. • Act as a trusted advisor to senior leaders, translating business needs into technical solutions, managing vendors, and ensuring performance against SLAs. • Mentor and develop technical teams, fostering a culture of excellence and continuous improvement while optimizing resources across multiple initiatives. • Lead the architectural design of solutions, translating business strategy into technical blueprints. • Govern feasibility and impact assessments for new initiatives, providing final architectural sign-off to ensure alignment with your portfolio's long-term health and strategic integration. Key Result Areas1. Strategic & Financial Performance • Technology Roadmap: Deliver a clear, documented roadmap fully aligned with business goals for digital transformation. • Budget Management: Execute projects within budget while achieving or exceeding cost-saving targets. 2. Project & Delivery Excellence • Project Success Rate: Ensure consistent on-time, on-scope project delivery. • Change Management: Implement stable changes with minimal incidents or post-go-live defects. 3. Solution & Systems Integrity • Solution Design: Deliver robust, scalable, and secure technical solutions validated through technical reviews and security audits. • System Performance: Maintain high availability and performance for core logistics applications. 4. Relationship & Vendor Effectiveness • Stakeholder Satisfaction: Build and maintain strong, positive relationships with key business stakeholders through effective IT support. • Vendor Performance: Ensure all vendors and service providers meet or exceed agreed SLAs. Qualifications & Experience • Bachelor’s degree in Computer Science, IT, Engineering, or related field; PMP, CSM/CSPO, and ITIL certifications preferred. • 10+ years of IT experience, including 3–5 years in leadership managing system analysts, developers, or project managers. • Proven ability to lead high-performing teams and deliver complex IT projects on time and within budget. • Strong experience managing budgets, resources, and vendor relationships. Domain & Technical Expertise • In-depth knowledge of cross-border logistics, customs regulations, international trade compliance, and end-to-end warehouse operations. • Experience with WMS, TMS, e-commerce platforms, and designing logistics/supply chain solutions. • Strong system integration skills (APIs, EDI, ESB) and hands-on experience with .NET and MS SQL Server (2016+). • Good understanding of IT infrastructure, cloud platforms (Azure/AWS/GCP), cybersecurity, and SSDLC. Core Competencies • Strategic Leadership: Ability to translate business needs into clear IT strategies and roadmaps. • Stakeholder Management: Excellent communication and collaboration with technical teams, business leaders, and vendors. • Problem-Solving: Strong analytical skills with a history of solving complex technical and business challenges. • Vendor & Risk Management: Skilled in contract negotiation, vendor oversight, and identifying/mitigating technical and operational risks. #J-18808-Ljbffr