Senior UX/UI Designer

About the company: We're building a next-generation AI-powered contact center where voice and chat agents can have natural, intelligent conversations at global scale. We are looking for a Sr.

UX/UI Designer to help shape the experience of our AI platform from dashboards and agent configuration to the everyday workspace used by contact-center teams. You’ll work closely with product, engineering, and leadership to turn complex AI capabilities into simple, useful, and intuitive experiences.

You’ll work hands-on in Figma, contribute to our design system, collaborate with frontend engineers, and help ensure that what we design works beautifully in production.

What You'll Do

Design user experiences and interfaces across Company's web applications. Create user flows, wireframes, prototypes, and high-fidelity UI designs in Figma. Design dashboards, analytics, admin tools, and data-heavy interfaces. Create responsive layouts for desktop, tablet, and mobile where appropriate.

Contribute to and maintain our design system, including components, states, variables, and design tokens. Work closely with frontend engineers to ensure designs are implemented accurately. Conduct user research, usability testing, and design validation. Design empty, loading, success, error, and edge-case states.

Consider accessibility, keyboard navigation, contrast, and usability throughout the design process. Review production implementations and continuously improve the product experience.

Who You Are

3+ years of experience in UX/UI or Product Design. A portfolio demonstrating real digital product work. Strong practical knowledge of Figma. Good understanding of UX principles, information architecture, user flows, and interaction design. Strong visual design skills and attention to detail.

Comfortable designing complex interfaces rather than only marketing websites. Experience designing dashboards, SaaS products, admin tools, or other productivity-focused applications is a plus. Able to think systemati