Head of AI - AI-Native Healthcare SaaS | Zenara Health

About the Company Zenara Health is a tech-driven mental healthcare organization dedicated to improving both the accessibility and quality of mental wellness services.

We combine AI-powered platforms with professional clinical care to deliver tailored and effective mental health solutions, ensuring a smooth digital experience for patients and providers alike. As a startup, we operate independently rather than as a mere department.

About the Role

This position is not suitable for an "AI strategy consultant" who specializes in creating presentations about potential future applications of AI. If your experience is mainly in research prototypes, offline benchmarks, or demo-driven AI, this opportunity may not be the right fit.

Our focus is on developing systems that operate continuously, fail gracefully, and build trust over time. Our AI pipeline encompasses LLM orchestration, clinical NLP, assessment scoring, and active production workflows, and it is fully operational today.

Your responsibility will be to expand it into a thoroughly documented, robust AI organization with established processes, team structure, and technical leadership. AI is the distinguishing factor at Zenara — it is not an add-on feature but the essence of our product functionality.

You will be responsible for AI strategy across all Zenara products: our assessment tool (which provides AI-generated clinical insights), our care/practice platform (which features AI-assisted operations), and our AI infrastructure framework.

You will collaborate closely with our Head of Engineering (your peer, not your subordinate) to integrate AI deeply into the platform. The industry is evolving rapidly. We need someone who can manage complex AI workflows, AI-assisted coding pipelines, and scale AI infrastructure.

This role requires not just the deployment of models but also the development of organizational capabilities to deliver AI products at the pace of a startup. This role does not focus on "AI strategy" in terms o