Business Analyst

We're Hiring: Business Analyst! We are seeking a skilled and analytical Business Analyst to join our team in Singapore. The ideal candidate will have at least 5 years of experience and a talent for translating business needs into actionable solutions. You will play a key role in driving projects, improving processes, and supporting strategic decision-making. Location: Singapore, Singapore ⏰ Work Mode: Work from Office Role: Business Analyst What You'll Do: Experience -At least 5+ years of proven experience as an IT Business Analyst, System Analyst, or similar role within an IT environment. -Demonstrable experience with a variety of project methodologies (e.g., Agile Scrum, Waterfall), showcasing adaptability. -Experience in E-commerce, Integrated Resorts, Hospitality or Casino systems is a significant advantage. -Proficiency with standard business analysis tools (e.g., Jira, Confluence, Microsoft Visio, Lucidchart, Balsamiq). Preferred Business Domain Knowledge ·Preferred experience or working knowledge in gaming loyalty, casino patron management, rewards programmes, tiering, points accrual/redemption, campaign eligibility, and member lifecycle processes. ·Familiarity with Business Entertainment complimentary processes, including complimentary entitlement, allowance calculation, approval workflows, redemption control, auditability, and exception handling. ·Candidates with relevant or similar domain knowledge from hospitality, travel, retail loyalty, financial services rewards, membership management, or other customer engagement industries will also be considered favourably. Certifications (Preferred) -Certification of Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP) -Professional Scrum Master (PSM) or Professional Scrum Product Owner (PSPO) -Design Thinking certification or relevant training. Ready to drive impactful change? Apply now and be part of our growth journey!