Network Engineer

Job Summary We are seeking an experienced Network Security Engineer to support and maintain enterprise network and cybersecurity infrastructure.

The successful candidate will be responsible for day-to-day operational support across network security environments, including firewalls, IPS/IDS, proxy, VPN, remote access, LAN/WAN infrastructure, load balancers, DNS/DHCP and vulnerability remediation .

The role requires strong troubleshooting and incident-management capabilities, together with hands-on experience supporting enterprise network and security technologies in a production environment.

The engineer will also work closely with Level 1 teams, technology teams and business stakeholders to resolve security incidents, implement changes, maintain infrastructure security and support network security projects.

Key Responsibilities

Provide Level 2 production support for network and security infrastructure. Handle security-related incidents, service requests and change requests . Troubleshoot and resolve network and security issues within agreed service levels.

Support firewall flow management, firewall policy changes and security rule administration. Manage and support VPN, remote access and IP-related services . Support proxy infrastructure and related connectivity issues. Monitor and maintain the performance and effectiveness of network security infrastructure.

Support vulnerability remediation and security hardening activities. Perform network security infrastructure upgrades and technology refresh activities. Support the implementation of network security projects and infrastructure changes.

Maintain accurate documentation, SOPs, operational procedures and knowledge articles. Maintain network security IT assets and CMDB information. Support routers, switches, firewalls, LAN, WAN and VPN infrastructure.

Perform installation, configuration and maintenance of firewalls, VPN solutions, routers and IDS/IPS technologies. Provide technical guidance and support to Level 1