NOC Transmission Engineer Job Opening in For a Client of TeamLease Digital at Ernakulam

Key ResponsibilitiesMonitor transmission network elements, links, alarms, and performance through NMS/OSS. Perform alarm monitoring, filtering, correlation, and fault analysis. Create, update, and close trouble tickets according to defined SLA and escalation procedures.

Perform service-impact assessment and prioritize critical outages. Troubleshoot transmission issues involving SDH, DWDM, OTN, Microwave, Ethernet, FTTx/HFC, depending on the network. Analyze LOS, LOF, CRC/BER, link-down, power, and equipment-related alarms.

Coordinate with Field Engineers, L2/L3 teams, vendors, and service providers for fault restoration. Support planned maintenance, change management, migrations, and network upgrades. Monitor network performance and identify recurring faults or capacity issues.

Maintain accurate incident logs, work notes, outage reports, and shift handover documents. Follow escalation matrix and ensure incidents are resolved within SLA. Provide remote support to field teams during troubleshooting and restoration.

Participate in preventive maintenance and capacity/upgrade activities where required. TTelecom Sector Skill Council+1Required Technical SkillsGood understanding of Telecom Transmission Networks. SDH / SONET fundamentals. DWDM / OTN fundamentals. Microwave transmission basics.

Ethernet, VLAN, IP and basic routing knowledge. Fiber-optic communication and basic fiber fault concepts. Understanding of NMS/EMS and network alarms. Fault isolation and troubleshooting. Basic knowledge of FTTx, HFC, Broadband can be important for access-focused NOC roles.

JJobaajFamiliarity with tools such as Netcool, Remedy, Huawei U2000, Nokia NFM, TeMIP, E6000, depending on the employer/network. JJobaaj+1Soft SkillsStrong analytical and troubleshooting ability. Good verbal and written communication. Ability to work under pressure during major outages.

Good incident documentation and reporting skills. Ability to work effectively in a 24×7 rotational shift environment. Strong coordination and escalation-management skills. Typical KPIsNetwork/service availability. MTTR (Mean Time to Repair). SLA compliance. Alarm response and ticket-resolution time.

Number of recurring/avoidable faults. Accuracy of incident documentation. Successful completion of planned changes without service impact.