Associate Director - People Success Partner/HR Business Partner - Global Excellence

People Success Partner (HRBP) - Global Excellence (GE) Locations: Bangalore Position: Associate Director | Employment Type: Full-time Experience: 13-17 years People from Bangalore only need to apply Why Global Excellence (GE): Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end from Design & Discovery to Build, Scale, and Run. In GE, you dont work in silos. You: - Own complex, end-to-end client journeys - Work across GCC advisory, managed services, and BOT / outsourcing models - Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution and where talent plays a defining role. About the Role: As People Success Partner (HRBP) Associate Director / Director, you will lead the full spectrum of people strategy and execution for a large, high-velocity operations center (1000+ employee scale). This role is designed for a strategic, results-oriented HR leader who can independently drive people interventions that accelerate talent development, strengthen culture, and enable scalable operations. You will serve as a trusted advisor to senior leaders, use analytics to guide workforce decisions, and drive measurable outcomes across engagement, attrition, productivity, capability building, and compliance. What Youll Do: Strategic HR Leadership: - Integrate people strategy with business priorities to optimize talent outcomes and operational efficiency. - Serve as a trusted advisor to senior leadership; align talent strategy with business objectives. - Anticipate scale needs and drive organization-wide people interventions for long-term readiness. People Experience & Culture: - Monitor employee sentiment using structured and ongoing mechanisms (pulse surveys, HealthChecks, exit insights). - Design and run employee engagement programs that reinforce a collaborative, high-performance culture. - Counsel leaders on engagement best practices, recognition frameworks, and culture reinforcement initiatives. Talent Optimization & Analytics: - Leverage HR analytics to drive workforce planning and talent decisions. - Build and communicate decision-ready dashboards that enable executive-level decisions. - Drive outcomes such as reduced attrition, improved productivity, and higher employee satisfaction. Performance Excellence & Learning Development: - Partner with leadership to strengthen performance management systems and continuous feedback rhythms. - Champion talent assessments and targeted learning interventions to close skill gaps. - Enable professional growth and performance uplift through manager coaching and capability programs. Compensation & Benefits Strategy: - Support strategic compensation reviews using external benchmarks and internal analytics. - Drive initiatives that link rewards clearly to performance and organizational impact. - Strengthen pay competitiveness and retention outcomes through data-backed recommendations. Employee Relations & Compliance: - Handle complex employee relations matters with maturity, discretion, and consistent documentation discipline. - Maintain strong understanding of HR compliance; proactively strengthen risk management and policy adherence. - Protect culture and integrity through fair, firm, and people-first resolution approaches. What You Bring: Qualifications & Experience: - Extensive HR Business Partnering experience in large, complex, high-volume operations environments. - Demonstrated success influencing senior stakeholders and driving strategic people initiatives at scale. - Strong exposure to fast-paced environments experiencing growth, change, and operational scaling. Key Skills: - Strategic influence: credible advisory presence with senior leaders; shapes decisions, not just execution. - Operational excellence: balances strategic programs with day-to-day execution rigor and closure discipline. - Analytical strength: converts HR data into actionable insights and outcome-driven interventions. - Culture leadership: builds programs leaders adopt and sustain; strengthens engagement and employee experience. - Change leadership: guides teams through transformation with strong communication and adoption discipline. - High ownership, responsiveness, and ability to operate independently across stakeholder-heavy environments. What Success Looks Like Global Excellence (GE): - Measurable improvement across attrition, engagement, productivity, and satisfaction through insight-led interventions. - Leaders experience HR as a strategic partner that brings clarity, structure, and high-impact execution. - Strong culture and recognition rhythms that are visible, consistent, and adopted across the center. - Performance and capability-building systems run predictably with strong participation and outcomes. - Employee relations and compliance remain strong with mature handling, clean documentation, and minimal escalations. If you enjoy driving large-scale people outcomes, influencing senior leaders with data-backed judgment, and building a high-performance culture that enables operational excellence this role offers both impact and growth.