Tech Mahindra - Salesforce Architect

: - Minimum 3-5 years in a CoE lead, Practice Lead, Enterprise Architect, or equivalent governance/leadership capacity. - Define and own the multi-year Salesforce platform roadmap in alignment with enterprise IT strategy and business goals. - Establish and enforce architecture governance: design review boards, solution blueprints, coding standards, naming conventions, and environment strategy (org strategy - single org vs. multi-org, hub-and-spoke, etc.). - Own the CoE operating model: intake process, prioritization framework, demand management, and capacity planning across LoBs. - Provide architectural oversight across Salesforce clouds: Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud (FSC), Health Cloud, Marketing Cloud, Data Cloud, Revenue Cloud/CPQ, and Agentforce. - Establish reusable frameworks, accelerators, and design patterns (LWC component libraries, OmniStudio templates, integration templates, Flow libraries) to speed up delivery across projects. - Own AppExchange/ISV evaluation and technical due diligence for new tools entering the ecosystem. - Oversee delivery across multiple concurrent projects/pods - ensuring architecture compliance, code quality, and adherence to CoE standards. - Act as the primary technical advisor to business sponsors, product owners, and executive leadership on Salesforce capability and roadmap decisions. - Manage relationships with Salesforce account teams (AE, SA, Success Manager) to stay ahead of product roadmap, licensing changes, and platform releases (Spring/Summer/Winter). - Own vendor/SI governance for any outsourced delivery partners - SOW reviews, delivery quality audits, and knowledge transfer requirements.