Director of Engineering, AI/ML

Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!

Position Summary: We are seeking an Director of Engineering, AI/ML, where you'll lead the development and scaling of advanced AI models and capabilities that automates internal operation as well as provides personalized experience for our customers and agents.

This role is essential in building and managing a world-class team of ML Engineers and Data/ML Scientists. Your expertise will guide teams in building reliable systems that deliver impactful solutions. This role will be pivotal in developing and deploying innovative AI solutions at scale, address insurtech challenges.

You will drive the company’s mission forward by optimizing policy/coverage recommendations, providing personalized experience with data, and driving automation to reduce human effort across Underwriting, Claim, Customer Support etc. using AI/ML.

You will oversee the entire machine learning lifecycle, from concept to deployment, with strategic focus on delivering impactful, data-driven solutions.

The ideal candidate will have deep expertise in Machine Learning algorithms, Deep Learning, NLP, LLMs, and Generative AI technologies, with a strong background in insurTech related AI applications. If you are passionate about driving change through AI in the insurTech, this is an exceptional opportunity.

Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $137,883 to $386,920 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $137,883 to $386,920 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $137,883 to $386,920 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant expe