Business Analyst, Amazon Relay

Amazon Relay is looking for a Business Analyst that has a background in data analysis and creative problem-solving skills. In this role, the Business Analyst will work with stakeholders to build trust-based relationships to deliver timely, meaningful, and consumable data insights.

This role will support the Relay Marketing team and will be responsible for a wide range of duties related to data extraction, analysis, reporting, and visualization. The role will focus on leveraging AI tools and automation to accelerate insight delivery.

Key job responsibilities- Quickly understand data requirements, operational workflows, and reporting needs across multiple teams. - Extract, clean, and analyze operational and marketing data from internal systems (e. g. , data warehouses, reporting tools, third-party platforms).

- Identify trends, anomalies, and root causes in operational data; develop actionable recommendations and escalate findings to leadership. - Understand marketing benchmarks and deliver reports that outline goals and results.

- Build and maintain reporting packages, dashboards, and visualizations that enable data-driven decision-making for leadership and cross-functional partners. - Leverage AI and automation to streamline reporting workflows, reduce manual effort, and continuously improve analytical processes.

- Contact stakeholders globally to provide status reports, success metrics, communicate relevant information, and escalate when needed. - Perform regular audits and validation checks to maintain data integrity. About the teamAmazon Relay is a freight hauling platform that connects carriers with Amazon loads.

The Relay Marketing team drives carrier-facing communications, product launches, and engagement strategies that fuel carrier adoption and satisfaction.