eCommerce Account Strategist

About By Association Only (BAO) BAO is a globally award-winning Shopify Plus eCommerce agency based in the UK. We’re a senior team of designers, developers and marketers that are committed to exceptional standards in eCommerce.

We work explicitly with Shopify Plus merchants - generally in the fashion, cosmetics and luxury goods sectors for brands all over the world in competitive global markets. We work in a studio where independence, autonomy and doing the right thing is at the centre of everything we do.

As an agency we’re on a mission to work with the worlds most ambitious eCommerce brands and we do this in an environment that is smart, open, fast-paced, fun and rewarding. Although we're headquartered in Cambridge, we are staffed by around 70% permanently remote employees that are located all over the UK.

All of our team members are full time employees.

Job Summary

An Account Strategist is the day-to-day client account owner that takes responsibility for making sure that agreed growth tasks are delivered on time and to the exacting specification required to fulfil their particular requirement / merchant brief.

An Account Strategist will own a number of BAO’s retained Strategic Programme merchants and build strong, value based relationships with key stakeholders of those merchants.

Working alongside the roadmap creator (Strategic Director / Head of Merchant Strategy) to help formulate ideas, understand task requirements and is then responsible for liaising with the internal BAO team to scope, progress, and deliver final outcomes.

Who we’re looking for The BAO Strategy Team works alongside some of the fastest growing and most ambitious brands in the Shopify eco-system. Operating as an extension of internal resource, our Strategic Team works with businesses to find solutions whatever their challenges.

We guide strategic direction, implement development roadmaps and oversee them through production to market. This role sits within this rapidly expanding team, working