Associate Director/Director - Consulting

Job Summary: This incumbent will play a key leadership role on the Consulting team by building effective client relationships, managing multiple complex projects to completion and developing a high performing team. This role will be a trusted adviser to our customers to deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in class processes. She/He will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success. This is a highly visible and complex role since the candidate will be the Senior point of contact and work with executives and users across the entire organization. The successful candidate must be a strong leader, extremely well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. Key Responsibilities: • Manage a portfolio of up to 10-15 Business Transformation Enterprise projects or couple of Strategic • Engagements of varying complexity at any given time • Lead the implementation services & consulting for assigned clients • Implementation scoping, estimating and Contract reviews • Work with cross departments (Sales, Product Management, Customer Value, Infrastructure) to be able to come up with solutions which help provide value to clients • Build strong relationships with Senior client stakeholders of Fortune 1000 companies • Manage project resources including Project Managers, Solution Architects, and Consultants • Manage project issues/risks and client expectations and escalate as needed • Assist in building playbooks and and benchmarks from completed projects • Understanding of Business processes and System architecture • Arranging and conducting initial Executive and CxO discussions and positioning meetings Skill & Experience Needed: • Bachelor's degree required • Professional Services Director/ Project Manager / Practice Head / Sr. Director for 3+ years • 12+ years of progressive ,experience • Experience in functional or technical roles in implementation of large ERP systems is a plus • Independent thinking with keen problem solving skills • Ability to adapt to changing schedules and multiple work plans • High organization and prioritization skills • Excellent verbal, written and interpersonal skills • Willingness to take hands-on approach to managing client needs and troubled engagements Critical Knowledge, Skills, and Abilities Requirements: • Very strong Stakeholder Management skills with flair to establish staring relationship and influence decision making with client execs based out of NA/ EMEA • Strong Program Management skills with ability to Zoom in/Zoom out of engagements based on portfolio reviews and program risk • Passionate about building teams, talent identification and hiring externally to help build a strong future consulting foundation • Excellent Team management and collaboration skills with special emphasis on establishing personal rapport with his/her team • Proven problem solving, risk mitigation and analytical skills • Ability to handle high pressure situations • Strong ownership to drive the projects from start to finish with maximum client delight. Skills: customer value , Sales, Product Management Experience: 8.00-12.00 Years