L2 Network Support Engineer - Routing & Switching

Role : Network Support Engineer - L2 Job Summary : We are looking for an L2 Network Support Engineer with strong hands-on experience in Juniper switching. The role will be responsible for network monitoring, troubleshooting, configuration, and resolution of day-to-day Layer 2 and Layer 3 network issues. Key Responsibilities : - Provide L2 support for Juniper EX Series switches. - Configure and troubleshoot VLANs, trunking, STP/RSTP/MSTP, and LACP. - Support Virtual Chassis configurations and basic routing. - Troubleshoot Layer 2 and Layer 3 connectivity issues. - Perform switch configuration changes, software upgrades, patching, and hardware replacements. - Monitor network performance and resolve incidents within defined SLAs. - Analyze logs and troubleshoot interface, connectivity, and switching issues. - Coordinate with L3 teams and vendors for complex incidents. - Maintain network documentation, incident records, and operational procedures. Secondary Skills - Any One Preferred : 1. FortiGate / Fortinet SD-WAN : - Basic knowledge of FortiGate, SD-WAN, IPSec/SSL VPN, routing, NAT, and security policies. - Exposure to FortiManager and FortiAnalyzer is an advantage. 2. Aruba Wireless : - Basic knowledge of Aruba Mobility Controllers, Aruba Central, and Access Points. - Understanding of SSIDs, RF management, roaming, and ClearPass/RADIUS authentication. Must-Have Skills : - 4 to 6 years of experience in Network Support / Network Operations. - Strong hands-on experience with Juniper EX Series switches. - Good knowledge of Junos OS, VLANs, trunking, STP/RSTP/MSTP, and LACP. - Knowledge of Virtual Chassis and static/dynamic routing. - Strong troubleshooting skills across Layer 2 and Layer 3 networking. - Good understanding of TCP/IP, DHCP, DNS, and network monitoring. - Good communication and incident-management skills.