Customer Success Manager (German)- 18 Months Contract

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: Wrike is looking for an energetic, passionate, customer orientated and experienced individual to join our team as a Customer Success Manager. You will be responsible for managing a portfolio of Mid Market /enterprise customers in EMEA. In this role you should have experience understanding customers’ business strategies and leading them to their desired outcomes. You will have a growth mindset who can provide leadership and measurable recommendations to ensure customers take full advantage of the Wrike platform and they receive maximum value. Team Dynamics: You will be part of the incredible international globally distributed Customer Success Team and will work alongside other talented and passionate CSMs in an environment that prizes growth mindset, mutual support, and creative problem-solving. Your Impact: By building strong customer relationships and act as the Wrike advocate to our customers throughout their Wrike journey By partnering with customers to establish clear business goals, timelines, priorities and metrics of success. (executing success plans & EBRs) By creating, executing and managing comprehensive engagement and communication strategies that proactively ensure customer ROI and NET MRR growth. By serving as the Wrike subject matter expert (SME) in providing guidance and addres