Program Manager

Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Student Management, Level A Job Title Program Manager Department Administrative Support | Department of Philosophy Compensation Range $5,692.25 - $8,179.50 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job. Posting End Date September 2, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date Ongoing At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Summary Founded in 1915, the Department of Philosophy at UBC is one of the oldest departments in the Faculty of Arts. With approximately 800 undergraduate students, we offer major, minor and honours degrees in philosophy as well as combined majors in philosophy and economics, philosophy and political science, history and philosophy of science, and cognitive systems. We also offer Masters and PhD programs for those at the graduate level. The Program Manager leads the delivery of the Department of Philosophy's graduate and undergraduate academic programs and serves as a key resource to the Department Head, Department Administrator, faculty, staff, and students. The position is responsible for admissions, student advising, curriculum and course scheduling, awards and funding, teaching assistantships and other student appointments, student engagement initiatives, and postdoctoral administration. The incumbent interprets and applies University policies and procedures, resolves complex student matters, and ensures the effective delivery of student and academic services that support the Department's teaching and research mission. The Program Manager provides advice and support to the Department Head and Department Administrator on matters relating to student programs and academic operations. The position supervises the Graduate Program Assistant and Undergraduate Program Assistant, establishes work priorities, provides training and performance feedback, and promotes continuous improvement in service delivery. Working with considerable independence, judgment, discretion, and initiative, the incumbent manages competing priorities, collaborates with faculty and campus partners, and identifies opportunities to enhance the effectiveness and efficiency of departmental programs, systems, and services. Organizational Status The Program Manager works independently under the general direction of the Department Head and reports directly to the Department Administrator. The Program Manager works closely with the Graduate Advisor, Undergraduate Chair, faculty members with student-facing responsibilities, individual faculty members, postdoctoral fellows, undergraduate and graduate students, and departmental staff to support the effective delivery of academic programs and student services. The Program Manager serves as the primary liaison with Graduate and Postdoctoral Studies, Arts Academic Advising, Enrolment Services, Awards and Financial Aid, International Student Advising, Go Global, Student Development and Services, and other university units. The Program Manager provides day-to-day direction to CUPE 2950 staff (Graduate Program Assistant and Undergraduate Program Assistant), student employees, Work Learn students, and temporary employees. Work Performed Undergraduate Program Administration: general • In Collaboration with the Academic Chairs, determines how program services will be delivered, sets operational priorities and service standards, and makes decisions about staffing, resources and changes to program operations. • Primary responsible to coordinate, administer and facilitate admissions, assess transfer credits, exceptions or special requests. • Act as a resource for the university partners to support Study Abroad and/or Student Exchange, and all visiting students’ opportunities. • Develops the department’s enrolment management approach, sets priorities or targets, assesses broader program impacts and makes decisions about student access and resource allocation. • Actively develops and sustains relationships and communication with numerous UBC units and partners, such as Arts Academic Advising, to ensure advising practices remain consistent with broader university practices and support and enhance student academic success and engagement. • Leads planning, coordination and delivery of undergraduate orientation, advising initiatives, and student engagement activities. Graduate Program Administration: general • In collaboration with Academic Chairs and Head, sets the direction and priorities for program administration, establishes department-wide processes and service standards, and addresses broader operational issues affecting program delivery. • Manages all aspects of graduate admissions, including evaluating eligibility, student registration and orientation, examinations, graduate processes, academic progression and overall academic records. • Advises and provides expert consultation, guidance and direction to admissions committees and subcommittees regarding Graduate + Postdoctoral Studies procedures. • Provides information regarding program resources, requirements, supervisory relationships, academic milestones, funding and completion requirements. • Develops and continuously improve the graduate program policies and procedures manual regarding the admissions process, course offerings and student assessment. • In collaboration with Academic Chairs, develops the department’s approach to monitoring student progression, determines how complex or high-risk cases will be managed, and establishes processes to ensure academic concerns are identified and addressed consistently. • Reviews and manages the annual cycles of internal and external academic and professional program requirements, deadlines and reporting obligations to prioritize and provide support faculty members with student facing service roles to ensure time completion of admissions cycles and other academic program activities. • Ensures a high level of integrity so all applicants are treated equally and in line with UBC and department policies. • Ensures compliance with Graduate and Postdoctoral Studies regulations and policies, interpreting individual student circumstances, and escalating or resolving issues as needed. Academic Advising and Student Services (graduate and undergraduate) • Responsible for student advising and student services for all department undergraduate and graduate programs, to ensure consistent and successful student-centred service delivery. • Provides clear and accurate information on resources relevant to admissions, registration, degree requirements, transferring credits, exchange opportunities, academic concessions, funding opportunities, career development and university resources. • Interprets University, Faculty and Departmental policies and the Collective Agreement. In consultation with the Department Administrator develops, implements and continuously improves department-level procedures, resources, and best practices that promote effective program delivery and compliance with university regulations. • Anticipates student needs, offer subject-matter expertise and professional advises. • Promotes student wellbeing by arranging student focus