Receptionist

ROLE DETAILS • $70K-$80K + super, depending on experience • Sydney CBD - approximately 5 minutes' walk from Town Hall Station • Permanent, full-time position • Monday to Friday, 8:30am-4:30pm • Office-based role • unfortunately only candidates with full working rights will be considered for this role ABOUT THE COMPANY Join a large, established professional organisation with a strong presence in Australia and an exciting period of growth ahead. With new teams joining the Sydney office, there is a genuine focus on bringing people together and protecting the welcoming culture already in place. Expect a stunning, modern workplace, quarterly socials, a run club, table tennis and plenty of opportunities to connect with colleagues. ABOUT THE ROLE This is a true Receptionist role for someone who loves being front-of-house and takes pride in creating an exceptional office experience. You'll be the first friendly face employees, clients and visitors see, while taking ownership of the day-to-day presentation and smooth running of the workplace. As the Sydney team grows, you'll play an important role in helping new and existing employees feel welcomed, connected and at home. DUTIES • Welcome employees, clients and visitors with a warm, polished and professional approach • Manage incoming calls and enquiries, directing calls and taking messages as required • Coordinate meeting rooms, bookings and invitations through Outlook • Prepare meeting spaces and arrange refreshments and catering • Manage incoming and outgoing mail, couriers and general correspondence • Welcome new starters, coordinate office tours and provide information on facilities and procedures • Maintain meeting rooms, shared spaces, kitchen facilities, noticeboards and office supplies • Manage electronic records and documentation within SharePoint • Support the wider team with general administration when required • Liaise with internal stakeholders, suppliers and building management to resolve day-to-day office needs • Take ownership of the little details that make the office feel organised, welcoming and enjoyable SKILLS & EXPERIENCE • Previous experience in reception, front-of-house or a similar office-based position • A genuine enjoyment of reception and being the go-to person at the heart of an office • Warm, personable and approachable communication style • Strong customer service skills and confidence interacting with people at all levels • Professional presentation with excellent discretion and integrity • Proactive, practical and happy to roll up your sleeves to help wherever needed • Strong organisational skills and confidence managing competing priorities • Proficiency across Microsoft Office, particularly Outlook • Experience with SharePoint will be highly regarded • Collaborative approach with the confidence to also work independently and take ownership BENEFITS • $70K-$80K + super, depending on experience • 20 days' annual leave plus the option to purchase an additional 10 days each year • 12 weeks' paid parental leave for primary carers and 10 days for secondary carers • Employee Assistance Program • Discounts and cashback offers through an employee rewards program • Learning and development opportunities • Stunning, modern Sydney CBD office close to public transport • Quarterly socials, run club and table tennis • Opportunities to participate in internal committees and working groups • Join during an exciting period of growth and help shape the experience of an expanding Sydney team OUR RECRUITMENT PROCESS At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process. Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2-3 business days for an initial phone screen. Shortlisted candidates will then proceed to a virtual interview with the consultant managing the role. Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering. Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive years. We look forward to providing you with a positive and respectful experience.