Project Manager - ServiceNow Implementation

Job Summary: We are looking for an experienced Project Manager to lead end-to-end ServiceNow implementation projects. The role requires strong project management, stakeholder management, and experience working with global, offshore, and distributed delivery teams. Key Responsibilities: - Manage end-to-end ServiceNow implementation projects from initiation through delivery and closure. - Own project planning, scheduling, budgeting, risk management, and delivery governance. - Manage global and distributed offshore delivery teams. - Coordinate with clients, business stakeholders, technical teams, and vendors. - Track project milestones, dependencies, issues, risks, and deliverables. - Ensure projects are delivered within scope, timeline, and budget. - Drive project governance, status reporting, reviews, and stakeholder communication. - Support ServiceNow implementations across ITSM, ITOM, CSM, and related modules. - Follow ServiceNow SDLC and project management best practices. Must-Have Skills: - Strong experience in ServiceNow Project Management. - Proven experience managing end-to-end ServiceNow implementations. - Experience working with global, offshore, and distributed teams. - Strong stakeholder and client management skills. - Good understanding of ServiceNow ITSM, ITOM, and CSM. - Strong knowledge of SDLC, Agile/Waterfall methodologies, risk and dependency management. - PMP certification is preferred/required. - Excellent communication, leadership, and problem-solving skills.