UX Designer (Secret or TS Clearance Required)

At ICF Next Government, we partner with federal clients to modernize digital services through human-centered design. We are seeking a UX Designer to support the design and evolution of federal websites and digital products as part of cross‑functional delivery teams.

This role is suited for a UX professional who can contribute to UX/UI delivery within Agile, DevSecOps-enabled programs and support user-centered transformation of legacy systems into modern, scalable platforms.

Job Location If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections.

Key Responsibilities

UX/UI Design & User-Centered Modernization Contribute to the modernization of legacy systems through user-centeredapplications, by applying human-centered design principles across the full product lifecycle.

Translate complex business processes, technical constraints, and mission requirements into intuitive UX/UI solutions for enterprise users (e. g. , personnel vetting, adjudication workflows).

Design end-to-end user experiences including: User flows, wireframes, interactive prototypes and high-fidelity UI designs and specifications Ensure alignment with federal UX/UI standards, including Section 508 accessibility and system-specific design systems (e. g. , NBIS UI/UX Playbook).

Usability Testing & UX Research Integration Support and participate in usability testing by observing representative users performing key workflows and capturing qualitative insights. Collaborate with product teams to validate concepts and inform iterative design improvements.

Translate research findings into actionable design updates that improve usability, efficiency, and user satisfaction. UX Measurement & Data-Driven Design Support implementation of UX measurement tools to track user behavior and feature usage. Analyze UX metrics (e. g.

, task success, feature adoption, workflow completion) to