Senior Manager - Program Management

As a pharmaceutical support industry leader, UBCis devoted toempowering health solutions for a better tomorrow. We takeprideinimprovingpatient outcomes andadvancing healthcare.

At UBC, we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewardingcareer journey with UBC! Growyour career while making a meaningfulimpacton theworldaround you.

UBCfosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in aninclusive workplacethat fosters creativity. If you are seeking a career that willchallenge, inspire,andrewardyou, join us atUBC!

This is a people leadership role with the responsibility to grow and expand new teams within our Patient Access Services Division. Brief Description: Provide senior managerial duties for appointed program(s) by overseeing the facilitation, managing, informing, training, and recruiting of employees.

Strategic client contact for program(s) to which employee is assigned. Manages day-to-day activity of program(s) and supervisory team. May have multiple and/or complex programs. Extensive interaction with internal and external customers. Significant participation in strategic planning.

Reviews contracts and is accountable for proper execution of contract terms. Works with Senior Director or Director to develop policies, procedures, and the business work plan for assigned program(s) in corresponding site(s).

Sets priorities for the team to ensure task completion, coordinates work activities with other managers. Work is reviewed for soundness of judgment and overall quality and efficiency.

Specific job duties: Ensure that all managers, associate managers and supervisors are fully able to provide support to the associates that provide contracted services to the patients and the healthcare providers with the utmost customer service. Oversee appointed manage