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Talent Acquisition Operations Manager
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Job Description
Position Summary The Talent Acquisition Operations Manager is responsible for leading the Talent Acquisition Operations function, ensuring the delivery of efficient, scalable, and compliant recruitment operations that enable a best-in-class hiring experience.
This role oversees TA Operations processes, governance, systems, reporting, onboarding coordination, process optimization, and operational excellence while partnering closely with Talent Acquisition, HR, Hiring Managers, and cross-functional teams to support global hiring objectives. Scope
● Manages Talent Acquisition Operations across multiple business units, regions, or countries.
● Leads a team of TA Operations Specialists and Coordinators.
● Partners with Talent Acquisition, HR, IT, Onboarding, WD/ ATS, Legal, Finance, and business stakeholders to deliver operational excellence.
● Responsible for recruiting operational performance, service delivery, governance, compliance, reporting, and continuous improvement.
● Exercises independent judgment in establishing operational priorities, service standards, and process improvements.
● Leads automation, process optimization, and operational transformation initiatives.
● Operates with a high degree of autonomy while aligning with global Talent Acquisition strategy. Your Roles and Responsibilities Leadership & Team Management Lead, mentor, and develop the TA Operations team to deliver high-quality operational support and service excellence.
● Conduct regular performance reviews, coaching sessions, and development planning.
● Establish operational KPIs, service levels, and performance expectations.
● Foster a culture of accountability, collaboration, continuous improvement, and customer service.
● Drive knowledge sharing, cross-training, and process standardization across the team. TA Operations & Service Delivery
● Oversee end-to-end Talent Acquisition operational activities across multiple regions.
● Ensure timely processing of requisitions, offer letters, system t
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