UI/UX Designer (Public Sector)

About the Role The UI/UX Designer designs clear, efficient, and role-based experiences for partners, business users, operations teams, and technical stakeholders.

The role focuses on simplifying complex workflows, improving onboarding and support journeys, designing data-rich interfaces, and supporting enterprise-grade usability across partner-facing products. Conduct partner research, stakeholder interviews, workflow analysis, usability testing, and support journey reviews.

Design onboarding flows, partner portals, admin screens, request workflows, documentation discovery experiences, and dashboard views. Map end-to-end partner journeys, including handoffs, governance checks, dependencies, approvals, and support touchpoints.

Design information architecture and data-dense interfaces that improve clarity, efficiency, and operational decision-making. Collaborate with Product Managers, Engineers, Operations, Legal, Compliance, and partner-facing teams to ensure practical and compliant designs.

Translate complex enterprise workflows into clear prototypes, specifications, reusable patterns, and implementation-ready designs.

Preferred Skills Strong proficiency in Figma or equivalent design and prototyping tools, including reusable components, variants, interaction flows, design systems, and developer handoff practices.

Experience designing complex enterprise workflow systems, partner portals, admin consoles, operational dashboards, approval flows, status tracking, and role-based interfaces for multiple stakeholder groups.

Ability to conduct user research, stakeholder interviews, usability testing, journey mapping, service blueprinting, and workflow analysis across B2B, G2G, consultants, contractors, vendors, and internal operations teams.

Strong information architecture and interaction design skills, especially for data-heavy screens, task queues, forms, document repositories, notifications, exception handling, and multi-step submission or review journeys. Ability to simp