Senior HR Business Partner/Lead HR Business Partner - BPO/IT

Position Summary: We are seeking a Senior HR Business Partner (HRBP) to partner with our critical global business units. This is a high-impact, strategic role that works closely with Business Unit Heads and senior global leaders to shape people strategy, organizational effectiveness, and long-term capability building. The role requires a seasoned HR professional with preferred global exposure (UK/US or other international markets), proven credibility with senior stakeholders, and the ability to influence business outcomes through people, culture, and leadership interventions. The ideal candidate will operate as a thought partner to leadership, not just an HR representative. Key Responsibilities: Strategic Business Partnership: - Act as a trusted advisor to Business Unit Heads and senior leadership, influencing key decisions related to people strategy, structure, and leadership capability. - Partner with global and regional leaders (UK/US and other international markets) on workforce planning, leadership development, and organizational design. - Partner with global leaders across UK/US and other regions to drive consistency in set processes. Talent Management: - Enable BU Heads/managers to conduct talent reviews, progression plans and leadership pipeline development for critical roles. - Lead talent reviews, succession planning, performance management, and compensation planning for business units. - Provide strategic oversight and guidance on compensation, incentives, and promotion decisions in partnership with Finance and HR CoEs. Organizational Effectiveness & Change: - Collaborate with HR Centers of Excellence (CoEs) including Recruitment, Learning & Development, Compensation & Benefits, and DEI to deploy HR programs effectively. - Anticipate people risks and proactively address issues and corrective measures with BU Heads. Employee Experience & Engagement: - Champion employee experience across geographically distributed and cross-cultural teams. - Serve as the escalation point for employee relations matters, ensuring fairness, consistency, and compliance. - Partner with leadership to address engagement challenges and strengthen trust and transparency. Key Requirements: - 715 years of progressive HR experience, with 5+ years in an HR Business Partner role. - Proven ability to partner with senior global stakeholders in a matrixed or multi-region organization. - Demonstrated capability to influence, coach, and build trusted relationships with leaders. - Excellent interpersonal, communication, and problem-solving skills. - Masters degree in Human Resources, Business Administration, or related field. Role Positioning Why Join Us: This role is ideal for an HR business partner who: - Opportunity to partner with global leadership and influence business outcomes - Wants to operate at the intersection of business strategy and people leadership - Exposure to international markets and cross-cultural teams - Is comfortable challenging leaders while maintaining trust - Strategic HR role with end-to-end ownership - Brings a global mindset and strong consulting orientation - Collaborative, growth-oriented work environment - Aspires to grow into an enterprise HR leadership role - Hybrid work model based out of Noida