Customer Success Engineer

We're building a new healthcare clearinghouse Stedi is building the first new healthcare clearinghouse in decades.

In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA.

Clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers. Until Stedi, the space was occupied entirely by a small group of legacy players, built on outdated, often pre-internet technology. Stedi is the world's only programmable healthcare clearinghouse.

By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart.

Stedi was ranked by Ramp as one of the fastest-growing SaaS vendors.

We have lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.

To learn more about how we work, watch our founder Zack’s interview with First Round Capital . What we are looking for We’re growing our Customer Success Engineering team. This team is the face of the organization.

You’ll work directly with customers to help them get the most out of Stedi, and you’ll bring what you learn back to the rest of the company to shape how we build and improve the product. The work moves fast, spans a lot of surface area, and has a real impact - on our customers, our revenue, and our roadmap.

Who you are You have subject matter expertise in revenue cycle management. You understand the ful