Job Description
As a Senior Customer Success Manager (Financial Services) at AWS Canada, you will be the strategic partner for some of Canada's most complex financial institutions guiding them through multi-year cloud - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - Experience leading large-scale digital or cloud transformation programs across multiple workstreams. - Experience managing executive-level relationships at VP or Director level and above in complex, matrixed organizations. - Experience working in or with the Financial Services sector, including knowledge of regulatory environments, compliance requirements, and digital banking trends. - Experience in program management, including the application of structured delivery methodologies and risk mitigation practices. - Experience with cloud architecture concepts, AI adoption strategies, data strategy, and cloud migration approaches.
