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Senior Customer Success Manager (Transformation Advisor), Financial Services
Amazon Web Services Canada, Inc.•Toronto, Ontario, CAN
Full-time3-7
👁️ 9 views•📝 0 applications•Posted 5/6/2026•Expires 10/20/2026
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Job Description
As a Senior Customer Success Manager (Financial Services) at AWS Canada, you will be the strategic partner for some of Canada's most complex financial institutions guiding them through multi-year cloud - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - Experience leading large-scale digital or cloud transformation programs across multiple workstreams.
- Experience managing executive-level relationships at VP or Director level and above in complex, matrixed organizations. - Experience working in or with the Financial Services sector, including knowledge of regulatory environments, compliance requirements, and digital banking trends.
- Experience in program management, including the application of structured delivery methodologies and risk mitigation practices. - Experience with cloud architecture concepts, AI adoption strategies, data strategy, and cloud migration approaches.
Required Skills
Cloud transformationProgram managementFinancial ServicesRegulatory complianceDigital bankingExecutive relationship managementStructured delivery methodologiesRisk mitigationCloud architectureAI adoptionData strategyCloud migrationTechnical program management
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