Control Manager – Wealth Management

Description Step into a role at JPMorganChase as a first line of defense strategic partner who enables the business to proactively manage operational risk by understanding business processes, designing effective controls, and driving innovation. Join a team that values collaboration and continuous improvement. As a Sr. Associate Control Manager within the Wealth Management Solutions Controls Management organization, you are empowered to add impact from day one. You’ll partner with the businesses/functions including performing risk analysis, designing sustainable controls, identifying and escalating issues, and building creative solutions. Job Responsibilities: • Risk Assessment & Monitoring : Collaborate with business partners, Legal, Compliance, and other advisors to perform ongoing assessment and monitoring of the operational risk and control environment. • Control Design & Implementation : Provide control-related expertise to assist in designing and implementing efficient, effective, and repeatable processes and controls. • Stakeholder Collaboration : Establish trusting partnerships and foster a culture of respectful, honest communication with Control Managers, business partners, and intersecting functional teams. • Audit & Compliance : Serve as a liaison for audit, regulatory, and compliance responses and exams. • Control Testing & Remediation : Work with central support teams for execution, administration, and tracking of control testing, management, and remediation of control gaps. • Continuous Improvement : Identify control gaps or errors, determine root causes, and share lessons learned to drive continuous improvement. Required qualifications, capabilities, and skills. • 8+ years of experience in Risk & Controls Assessment, Internal Controls Design, or related fields. • Experience using artificial intelligence and large language model tools to improve risk and controls work products (for example, drafting or summarizing control narratives, procedures, and test results) • Familiarity with dashboarding, analytics, and workflow tools (for example, Tableau, Alteryx, Power BI, or similar) to track issues, milestones, trends, and key performance and key risk indicators • Expertise in control management within the financial services sector, focusing on compliance and operational risk mitigation. • Proven experience in investment banking processes or institutional financial services. • Strong analytical and investigative mindset with a dedication to continuous learning and process improvement. • Excellent communication and interpersonal skills to interact with global teams. • Advanced knowledge of MS Office, particularly MS Excel and PowerPoint. Preferred qualifications, capabilities, and skills: • Strong team player with the ability to work independently and think strategically. Should be flexible to work in EMEA shift. • Capability to leverage expert understanding of AI/ML for identifying and mitigating risks associated with emerging technologies, and skilled in automation to streamline processes and enhance efficiency in control management. • Experience working in a matrix reporting environment and partnering across regions and time zones, including extensive effective partnership via virtual (zoom) meetings • Ability to manage multiple tasks and prioritize effectively with flexibility to manage shifting priorities in a fast-paced environment. • Process mapping/re-engineering experience • Demonstrated initiative, ownership, and accountability.