Business Analyst - Salesforce & Analytics

Sales Operations Analyst (Salesforce & Analytics) – London SW1W 0SR (Hybrid) At Verisure, we protect what matters most. As the #1 Alarm Company in the UK, Europe and Latin America, we support over 5 million customers worldwide, and we’re growing fast. Recognised as a UK Top Employer 2026 (for the third year running), this is a great time to join one of the UK’s fastest growing consumer services businesses. The Role: With Salesforce newly implemented across the organisation, this is a rare opportunity to shape the platform from day one and influence how a large commercial team adopts it. You’ll work closely with senior leaders across the business to drive data-led decision-making, improve operational efficiency, and increase accuracy across sales processes. This is a high-visibility role where your analysis and recommendations will directly shape sales performance and wider operational decision making. What you’ll be doing: • Coordinate and support the ongoing optimisation and governance of the Salesforce platform • Partner with cross-functional teams to gain feedback on operation inefficiencies to assist in developing solutions to how we operate. • Develop and enhance reporting, dashboards, and data outputs to deliver clear, actionable insights • Analyse the activity and work efficiency of our sales department for stakeholders of all levels including Senior Management • Partner with Organisational Leaders to assist in the adoption and training of the Stakeholder Departments (primarily in the Sales Department) • Collaborate cross functionally and with international Verisure teams in the continuous development of Salesforce. • Lead testing and quality assurance for the development of new solutions/features to ensure they meet requirements and expectations What we’re looking for: • 2+ years’ experience in a Business or Data Analyst, Sales Operations or a Salesforce Administrative related roles • Strong analytical and problem-solving skills with commercial awareness • Experience working with CRM or sales data • Strong Excel skills: experience with SQL, Power BI, or Salesforce reporting is a plus • Confident communicator – able to explain to non-technical audiences • Highly organised, proactive, and detail focused • Comfortable working cross functionally and influencing stakeholders What you’ll get • Competitive salary + strong benefits package • Hybrid working (up to 2 days remote per week) • Aviva private healthcare + MediCash • Birthday off • Discounted gym & health club membership • Enhanced maternity & paternity leave • Employee alarm discount • Perkbox discounts & rewards • Real career progression in a high growth business (DBS check required – covered by us)