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Senior Manager, Digital Development & Data Engineering – Asia Pacific excluding Greater China & Mongolia (APACx)
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Job Description
Hilton Technology is a global platform-led organisation driving the company’s digital transformation across web, mobile, regional customer engagement channels, data, and emerging AI-enabled experiences.
In Asia Pacific excluding Greater China & Mongolia (APACx), we focus on localisation, experimentation, customer data, partnerships, and AI-first ways of working to accelerate growth and meet the distinct needs of our markets.
HOW YOU WILL MAKE AN IMPACT You will shape, coordinate, and scale APACx’s connected digital ecosystem across web, mobile, WhatsApp, LINE, future AI channels, MarTech, customer data, loyalty, and regional partnerships.
This is a multidisciplinary regional leadership role spanning digital product, engineering, data, customer engagement technology, and AI-enabled transformation, rather than a narrowly defined software-development position.
Serving as a key bridge between APACx and global teams, you will combine product judgement, technical leadership, data fluency, and commercial awareness to improve customer engagement, direct-channel adoption, conversion, revenue, and operating effectiveness.
What your day-to-day will be like: Shape the APACx digital ecosystem and growth agenda Drive digital growth initiatives across web, mobile, regional engagement channels, and partnerships, with a focus on customer acquisition, direct-channel adoption, conversion, revenue, and customer satisfaction Connect customer-facing channels, customer data, loyalty, AI capabilities, partnerships, and operating processes into a scalable APACx digital ecosystem Translate regional business priorities and market insights into clear product, data, technology, and delivery roadmaps aligned with enterprise capabilities Own the integrated technology and capability roadmap for the assigned APACx portfolio, including technical prioritisation, architecture recommendations, dependency management, and readiness decisions, while partnering with business and product owners on commercia
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