Product Manager, Payments

Your Opportunity We’re looking for a Product Manager, Payments to join our Payments Domain. You’ll be responsible for planning and managing the product roadmap and strategy across services including Direct Entry, BPAY Payer, BPAY Biller, RTGS and Chequing Services. You’ll define the vision, positioning and objectives for your product portfolio while ensuring each solution delivers value for clients and supports Cuscal’s growth strategy. You’ll monitor product performance, market trends, financial outcomes and client needs to maintain competitiveness and identify opportunities for improvement. You’ll also make an impact by: • Owning and managing the product roadmap, strategy and backlog in line with business and client priorities • Assessing market trends, competitor offerings and client needs to guide product positioning and feature development • Partnering with Product Owners and squads to develop and launch products that support client needs and business growth • Translating client and stakeholder challenges into clear product enhancements, requirements and priorities • Monitoring product metrics, service levels, costs, pricing and profitability • Developing commercially sustainable and scalable product solutions • Collaborating with Client Partnerships, Business Development, Marketing and Operations to support client growth and revenue • Managing product compliance with relevant regulations, legislation, policies and industry standards • Building relationships with clients, vendors, schemes, industry bodies and internal stakeholders • Representing Cuscal and its clients in relevant industry working groups and forums • Maintaining product documentation, sales tools, training materials and technical information • Supporting the annual budget process and identifying commercial efficiencies and cost-saving opportunities