QA Engineer - ServiceNow - ATF

Key Responsibilities: - Develop and execute comprehensive test plans and test cases for manual and automated testing. - Utilize the ServiceNow Automated Testing Framework (ATF) to create, maintain, and execute automated test scripts. - Identify, document, and track software defects using issue tracking tools. - Collaborate with developers, Business System Analysts, Product Owners, and other stakeholders to understand requirements and ensure complete test coverage. - Support end users in completing User Acceptance Testing. - Perform regression testing to ensure that new features and bug fixes do not adversely affect existing functionality. - Analyze test results, identify trends, and provide detailed analysis on testing activities and outcomes. - Participate in the continuous improvement of testing processes, tools and methodologies. - Stay current with industry best practices and emerging trends in QA and testing. Required Qualifications: - Minimum of 3+ years of experience in software quality assurance. - Experience with manual testing and test case development. - Strong knowledge of ServiceNow and its various modules. - Hands-on experience with the ServiceNow Automated Testing Framework (ATF) and Selenium. - Familiarity with QA tools to track test cases and defects. - Excellent problem solving skills and attention to detail. - Strong communication and collaboration skills. - Immediate joiners only. Preferred Qualifications: - Certification in ServiceNow. - Experience with other test automation tools (e.g. Selenium, QTP, RPA). - Understanding of Agile methodologies and experience working in Agile teams. Nice to have Skills: - Playwright testing application - JavaScript - Python scripting - AI automation testing development