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Account Executive
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Job Description
About Team / Role As an Account Executive at WEX, you are the accountable owner of the post-sale client relationship, responsible for delivering value, strengthening partnerships, and ensuring long-term customer success.
This role requires extreme ownership—you are responsible for protecting and growing your accounts, minimizing attrition, driving renewals, and ensuring a world-class client experience.
You will serve as the strategic partner and trusted advisor to your clients—deeply understanding their goals, operations, and industry—while aligning WEX’s solutions to help them grow and succeed. Your impact will directly influence account growth and increased annual recurring revenue (ARR) for WEX.
Through proactive engagement, strategic planning, and product enablement, you will drive adoption, retention, and long-term loyalty.
Within the small business market you will be crucial in building strong, collaborative relationships, understanding customers business objectives and ensuring they realize significant value from our products and services.
This role requires an experienced individual adept at building rapport with diverse stakeholders, analyzing data to identify opportunities for improvement while collaborating effectively with internal teams to deliver impactful customer experiences focused on their success.
Within the small-market team you will balance strategic customer engagements while utilizing one-to-many digital engagements driving education and product awareness across many customers.
How You'll Make an Impact Strategic Client Partnership & Ownership Serve as the primary post-sale point of contact and strategic advisor for assigned client accounts Build deep, long-term relationships based on trust, transparency, and shared goals Develop a comprehensive understanding of each client’s business, KPIs, and growth strategies Champion client success through regular touchpoints, planning sessions, and business reviews Account Growth & Revenu
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