Compliance & Account Support Officer (EU)

About the Company

Our client is a UK-based global, multi-channel payment gateway and a full-service Payment Service Provider of local e-payment solutions for International Customer Not-Present businesses.

About the Role

We are looking for a detail-oriented Compliance & Account Support Officer who combines strong compliance skills with a hands-on, client-facing approach. This is a dual-function role .

You will support the Money Laundering Reporting Officer (MLRO) and the compliance function with due diligence, screening and transaction monitoring, and you will also work alongside our Account Managers to support day-to-day communication with corporate clients and routine account management.

You will report to the MLRO on compliance matters and work closely with the Account Management team on client-facing tasks. 🔍

Responsibilities

Compliance Carry out and ensure compliance with the company's due diligence and Know Your Customer (KYC) procedures ; Review PEP, sanctions and adverse media screening results ; Perform transaction monitoring and analysis , reporting directly to the MLRO; Carry out risk assessments and research into prospective clients ; Respond in a timely manner to queries from colleagues about compliance with company policies and procedures; Prepare documentation in line with the needs of the business.

Client and Account Support Assist the Account Manager with communication with corporate clients ; Support daily account management activities; Answer customer queries in a courteous, professional and timely manner; Act as a point of contact for clients on compliance-related requests , such as onboarding documentation and information requests.

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Requirements

Minimum one year of hands-on experience in a compliance role , ideally in financial services, payments or fintech; Practical experience of KYC / customer due diligence and AML procedures , including onboarding and risk assessment of corporate clients; Experience reviewing PEP, sanctions and adv