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Senior Technical Account Manager, AWS Enterprise Support
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Job Description
AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates.
To get there, we build AI solutions that improve human capabilities and transform entire - 5+ years of technical engineering experience - 5+ years of experience in design/implementation/operations/consulting with distributed applications and infrastructure - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
- Understand operational parameters and troubleshooting for four (4) of the following, deep in at least one (1): Security & Compliance / Resilience & Reliability / Operational Excellence & Observability / Cost Optimisation & FinOps / Operations for AI & AI for IT Operations.
- External customer-facing experience with the ability to communicate across technical and non-technical audiences, including executive level stakeholders or clients - Ability to juggle tasks and projects in a fast-paced environment
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