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Guest Service Executive - F&B (Hotel)
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Job Description
An exciting opportunity has arrived at The Garcha Group - Marriott International, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel (Marriott).
Restaurants & Bars: · Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve) · Whiskey Library & Jazz Club (The Vagabond Club) · GupShup (The Serangoon House) Garcha Group Benefits: - As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.
(see attached for full Marriott benefits) - 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.
- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: Personally, and regularly ensure that guests receive exceptional food and beverage service across all outlets, including breakfast, lunch, dinner, executive lounge, bar, and events.
Ensure all F&B outlets maintain the appropriate ambiance and brand standards, including lighting, music, presentation, employee grooming, uniforms, and service attitudes.
Attend and complete all required Marriott Learning & Development (L&D) and Lobster Ink training programs to support continuous professional development. Maintain effective and professional communication with the culinary team to ensure seamless service operations.
Engage with guests in a professional, courteous, and positive manner to enhance guest satisfaction and build lasting relationships. Maintain high standards of sanitation, cleanliness, and food h
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