Senior Product Designer (Remote in Europe)

About the role: We are looking for a customer-obsessed Senior Product Designer with strong product thinking who takes ownership of the customer experience, not just individual features.

You will work closely with Product and Engineering to understand customer needs, proactively identify problems and opportunities, and shape solutions that deliver meaningful customer and business outcomes.

We expect you to look beyond the immediate roadmap, challenge assumptions, and continuously advocate for improvements that make the overall product experience more intuitive, effective, and cohesive. Your daily tasks will include: Understand customers and identify opportunities .

Develop a deep understanding of our customers, their goals, behaviors, and challenges. Proactively identify and frame problems and opportunities through customer research, product analytics, and continuous exploration of existing experiences. Shape product direction.

Act as an active partner to Product and Engineering in shaping product strategy, priorities, and roadmaps. Bring customer insights, challenge assumptions, and help the team focus on problems worth solving. Own end-to-end experiences. Design intuitive, effective, and cohesive customer journeys within your product area.

Think beyond individual features to ensure solutions work together as part of a consistent overall product experience. Drive solutions from discovery to impact. Explore and validate different approaches, make informed design decisions, and collaborate with Engineering through delivery.

Define success criteria and use qualitative and quantitative insights to evaluate outcomes and continuously improve the experience. Champion experience improvements. Take responsibility for the quality of existing customer journeys, not only new initiatives.

Identify usability gaps, friction, and inconsistencies, and advocate for improvements even when they are not yet part of the roadmap. Raise the bar for design quality. Deliver high-quality desi