Solutions Engineer

Job Title: Solutions Engineer Group: Solutions Engineering Team Location: UAE Company Overview Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard-to-reach places.

The Quvia platform uses AI and machine learning to seamlessly blend any combination of connectivity, regardless of provider, orbit or network, into one, vendor-neutral environment.

It then delivers comprehensive, end-to-end analytics and dynamic network orchestration that optimizes for the best possible QoE and end-user experiences. Today, Quvia works with world-leading, Fortune 500 companies in aviation, cruise, shipping and more.

Why Quvia Founded in 2019, Quvia is a fast-growing, Series A tech startup passionate about making connectivity and digital experiences better for everyone, everywhere.

Our industry-first solutions are already addressing major challenges for companies in the aviation and cruise industries – and we're just getting started. Quvia is headquartered in the greater Miami region, with offices in the UK and India, and remote teams around the world.

As an early-stage company, all Quvia employees have the opportunity to make a significant impact on our growth trajectory, and the future of the industries we serve. Quvia is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.

About The Role The Solutions Engineer is the technical bridge between our customers and our engineering and operations teams, assessing a customer's current network, capturing new technical requirements and pain points, and converting them into solution designs that deliver measurable business outcomes.

You will own the journey from qualification through proof of concept to production.

This role demands deep networking fundamentals across terrestrial and satellite environments, hands-on expertise in software-defined networking (SDN) and multi-vendor SD-WAN technologies, scripting and DevOps capability, and the judgement to evaluate emerging technologies and design solutions that scale.

Working on this technology, you will have the opportunity to make a major impact on the implementation and quality of Quvia's next-generation products.

Our environment cultivates innovation and rapid product iteration within a creative solution space, and we need a dedicated, organized, and efficient professional who thrives on being integral to a fast-paced startup.

As an excellent communicator, you will set appropriate expectations, keep stakeholders apprised of progress and action items, manage project plans, balance workloads, and ensure we meet our commitments; all while navigating the complexities of large enterprise customers.

Above all, you will think creatively through complex problems and design and implement solutions that address customer pain points and generate economic benefits, enabling us to publish a clear ROI for every customer.

What You'll Do

Partner with sales to assess a customer's current network, capture new technical requirements and pain points, and convert them into tailored solution designs with clear, measurable business outcomes.

Design, test and deploy multi path traffic orchestration systems across satellite, and terrestrial environments in customer networks using Quvia products and third party integrations. This will require the setup of a customer profile at edge, cloud and datacenters/POPs.

Lead proof of concepts end to end: define success criteria, design, hardware specifications, installation, configuration and testing of Quvia systems. Responsible for troubleshooting complex issues with customer, QA and Engineering teams, and own the handoff from POC to production.

Use scripting and DevOps practices to streamline solution delivery – configuration templating, workflow automation and tooling that supports demos, POCs and repe