NOC Engineer

We are hiring an experienced NOC Engineer for our client in Khobar, Saudi Arabia to support the continuous monitoring and first-line operation of a large-scale network environment across multiple locations. The role will focus on maintaining network availability, monitoring SD-WAN and WAN infrastructure, troubleshooting connectivity issues, and providing first-line incident response.

Key Responsibilities

Monitor and administer Cisco Meraki SD-WAN across branch locations Monitor and operate VeloCloud SD-WAN infrastructure Troubleshoot Cisco switching infrastructure across HQ, warehouses, and branch locations Monitor and troubleshoot IPsec tunnels terminating on Fortinet perimeter firewalls Manage SolarWinds monitoring dashboards, alerts, thresholds, uptime, and capacity reporting Monitor WAN connectivity across multiple Fortinet WAN links Perform first-line triage of network incidents and escalate firewall/routing issues when required Maintain up-to-date network documentation, including topology, VLANs, and circuit information Follow ITIL-based incident and ticket management processes within a 24/7 NOC environment Required Technical Skills: Cisco Meraki Dashboard – SD-WAN policies, VPN topology, wireless & switch management VeloCloud SD-WAN operation and troubleshooting Cisco IOS switching – VLANs, spanning tree & port security Fortinet FortiGate administration & IPsec VPN troubleshooting SolarWinds NPM – monitoring, alert configuration, tuning & reporting Strong understanding of routing, NAT, WAN circuits, and core networking concepts Experience working within a 24/7 NOC environment Candidates with strong hands-on experience in enterprise network monitoring, SD-WAN, Cisco, Fortinet, and SolarWinds environments are encouraged to apply.

Note : Only shortlisted candidates will be contacted.