Nykaa - SAP S/4HANA Techno-Functional Manager

Role Objective : As the SAP Techno Functional Lead, you will be the strategic link between the Business Units (Finance, Supply Chain, Sales) and the IT department. You will lead the IT side support and enhancement roadmap, ensuring the SAP landscape evolves to meet changing market demands while maintaining a "Clean Core." Key Responsibilities : - Business Process Advisory : Conduct workshops with department heads to identify process bottlenecks and propose SAP-driven automations or standardizations. - Enhancement Pipeline Management : Lead the Change Request (CR) process, from initial business case and ROI analysis to User Acceptance Testing (UAT) and final sign-off. - Solution Design & Governance : Ensure all technical enhancements (ABAP, Fiori, BTP) align with functional business rules and don't compromise future upgrade paths. - Data Stewardship : Oversee master data governance and business intelligence reporting (SAC/BW) to ensure "one version of the truth" for executive decision-making. - Vendor & IT Liaison : Manage the relationship with external AMS providers and internal IT to ensure SLAs are met and technical debt is minimized. - Operational Excellence : Lead the training strategy for "Super Users" and develop business-centric documentation/SOPs. Manage and upkeep the interfaces with external systems. Requirements : - Bachelor/Master's degree in engineering, IT, or related discipline. - 8+ Years Experience : A proven track record in SAP support environments, specifically moving from a Consultant to a Lead/Managerial role. - Process Knowledge : Ability in end-to-end business cycles (e.g., Order-to-Cash, Procure-to-Pay, Record-to-Report). - Technical Literacy : Ability to read/debug ABAP code, understand HANA views, and evaluate BTP extensions. - Change Management : Experience in PROSCI or similar methodologies. - Project Governance : Familiarity with SAP Solution Manager (SolMan) or SAP Cloud ALM. - FIORI-UI5 : Developments and customizations for Transactional and Analytical Apps. Preferred Certification : SAP Certified Application Associate - Relevant SAP S/4HANA Certification. Key Interactions : WMS Team, DWH Team, MDM Team, SCM Team, SAP Team, Banks, 3rd Party Vendors.