Digital Services Manager

Digital Services Manager Description - Head of Digital Services, U. S. Channel Job Description Role Overview The Head of Digital Services, U. S. Channel is responsible for leading HP ’s Partner Development Manager (PDM) team and scaling HP ’s digital software and services business across the U. S. partner ecosystem.

This leader owns the strategy, go-to-market execution, partner practice development, and revenue performance required to position Digital Employee Experience (DEX) as a core channel growth pillar and transform the partner motion from hardware-led transactions to outcome-based, recurring experience-led services.

The role acts as the senior architect for HP ’s DEX-led partner services motion, defining how partners assess, sell, deploy, optimize, secure, and renew digital experience solutions around HP ’s portfolio.

The Head of Digital Services will align HP sales, product, services, finance, operations, marketing, and program teams behind a scalable partner activation model while ensuring the PDM team is equipped to build partner capability, drive adoption, and deliver measurable recurring revenue growth.

Key Responsibilities

Lead the Partner Development Manager Team Lead, coach, and develop a team of Partner Development Managers accountable for partner practice development, pipeline creation, deal execution support, account planning, competitive positioning, and revenue growth in HP digital services.

Establish the PDM operating rhythm, including forecasting discipline, partner prioritization, pipeline inspection, business reviews, KPI tracking, and executive reporting.

Ensure PDMs operate as category and services specialists who build partner capability, contribute to joint business planning, and help partners become self-sufficient in selling and delivering HP -based services.

Set clear engagement boundaries and collaboration models with PBMs, DBMs, end-user sellers, technical consultants, product teams, and services specialists. Build and Scale DEX-Led Par