Business Consultant - PMO & Program Operations

: Job Title: Business Consultant PMO & Program Operations Location: Gurugram, India Experience: 7 - 10 Years Employment Type: Full-Time Position Overview: We are seeking an experienced and detail-oriented Business Consultant to lead and optimize our PMO, Portfolio Management, and Program Operations. In this role, you will act as a strategic driver across cross-functional programs, aligning agile delivery with enterprise portfolio objectives. You will be responsible for institutionalizing Jira governance, tracking program health metrics, establishing standardized delivery frameworks, and building executive-ready decks and analytical models to support leadership decision-making. Key Responsibilities: Portfolio Management & PMO Governance: - Establish, standardize, and govern PMO frameworks across multiple concurrent workstreams and business initiatives. - Manage portfolio roadmaps, resource allocations, dependency mapping, budget tracking, and risks/issues (RAID log governance). - Drive cadence meetings across project teams and leadership (SteerCos, Program Reviews, Portfolio Planning). Agile Delivery & Program Operations: - Partner with Scrum Masters, Product Managers, and Delivery Leads to streamline agile delivery cycles and operational processes. - Facilitate sprint planning, capacity tracking, PI planning, release governance, and cross-team milestone reviews. - Define and monitor core delivery and operational KPIs (velocity, cycle time, sprint predictability, throughput, budget utilization). Jira Administration & Governance: - Own end-to-end Jira workspace architecture, standards, and compliance across projects (workflow customization, permission schemes, custom fields, automation rules). - Enforce data hygiene and tracking hygiene across Jira boards (Scrum/Kanban) to ensure accurate reporting and milestone visibility. - Build advanced Jira dashboards, JQL filters, and automated roll-up reporting for operational tracking. Executive Reporting & Data Analytics: - Build comprehensive analytical models and tracking sheets in Advanced Excel (formulas, pivot tables, macros/VBA, capacity planning sheets). - Craft polished, high-impact PowerPoint presentations, board decks, status summaries, and strategic narrative packs for senior executive stakeholders. - Translate complex program performance data into clear, actionable business recommendations. Required Qualifications & Competencies: Experience: 7 - 10 years of progressive experience in PMO, Program Management, or Business Consulting within consulting firms, global capability centers (GCCs), or enterprise technology organizations. Core Expertise: - PMO & Portfolio Management: Hands-on experience setting up governance, cadence, RAID tracking, and portfolio health frameworks. - Agile Delivery: In-depth knowledge of Agile/Scrum/Kanban practices and scaling frameworks. - Jira Governance: Strong expertise in Jira configuration, hygiene enforcement, workflow design, and operational dashboarding. - Advanced Excel: Expertise in data manipulation, complex modeling, capacity forecasting, and metric tracking. - Executive PowerPoint: Proven track record of creating C-suite/executive-level presentations and operational status reports. - Stakeholder Management: Exceptional communication, influencing, and interpersonal skills to collaborate seamlessly with engineering, operations, and senior executive leadership. Education: Bachelors or Masters degree in Business Administration, Engineering, or a related discipline. Good to Have / Preferred: - Relevant professional certifications: PMP, Prince2, PMI-ACP, CSM, or SAFe Agilist. - Atlassian certifications (e.g., Jira Project Administrator) or exposure to Advanced Roadmaps. - Experience with BI/visualization tools (Power BI, Tableau) for automated PMO dashboarding.