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Associate Director, Patient Recruitment and Retention Execution Manager
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Job Description
Job Title: Associate Director, Patient Recruitment and Retention Execution Manager Job Location: Remote, USA Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: About This Role The Patient Recruitment and Retention Execution Manager leads a team responsible for delivering patient recruitment, retention, and site engagement solutions across Biogen’s clinical trial portfolio.
The role manages team performance, resource planning, and execution to ensure patient engagement strategies are implemented effectively and consistently. Key objectives include optimizing recruitment and retention outcomes, supporting study timelines, mitigating risks, and driving continuous process improvement.
Reporting to the Director of Patient Recruitment and Retention Execution, this position is a key leadership role within the Patient Insights and Recruitment organization, partnering closely with Clinical Development and cross-functional stakeholders to support successful trial delivery.
What You’ll Do Lead, coach, and develop a team of Recruitment & Retention Delivery Leads supporting study-level execution. Set team priorities, goals, performance expectations, and operating standards. Manage resource planning, workload allocation, onboarding, performance feedback, and employee development.
Build team capability through best practice sharing, talent development, and consistent execution standards. Oversee delivery of patient recruitment, retention, and site engagement tactics across studies and programs.
Ensure recruitment and retention strategies are translated into actionable plans, timelines, milestones, and risk mitigation activities. Monitor execution progress, identify delivery risks, optimize outcomes, and provide recommendations to study teams.
Serve as the senior operational liaison for recruitment and retention activities, communicating status, insights, risks, and mitigation plans to leadership and cross-functional stakeholders. Influence stakeholders and
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