Senior ServiceNow Developer - ITSM/FSO/CMDB

Senior ServiceNow Developer Hiring Location : Bangalore, Chennai, Pune, Noida, Hyderabad, Kochi, Trivandrum Must-Have Skills : - 5+ years of hands-on ServiceNow development experience. - Strong experience with ServiceNow ITSM modules, including at least 2 - 3 of : Incident, Problem, Change, Request, Knowledge, CMDB, and Service Catalog. - Hands-on experience implementing and customizing the Financial Services Operations (FSO) module. - Strong proficiency in JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts, UI Policies, and UI Actions. - Expertise in Flow Designer and ServiceNow automation. - Working knowledge of Service Catalog, Record Producers, and Request Workflows. - Experience with CMDB configuration and maintenance. - Experience integrating ServiceNow with third-party systems using REST/SOAP, MID Server, or IntegrationHub. - Strong understanding of ITIL V3/V4 processes and Financial Services Operations processes. - Experience with ATF (Automated Test Framework) and development of test scripts for regression/unit testing. - Strong troubleshooting, debugging, and scripting skills. - Experience working in Agile/Scrum environments. - ServiceNow Certified System Administrator (CSA) - Mandatory. Key Responsibilities : - Design, develop, configure, and implement scalable ServiceNow solutions across ITSM and FSO. - Customize forms, workflows, business rules, UI policies/actions, client scripts, notifications, and automation based on business requirements. - Develop Flow Designer flows, Scripted REST APIs, IntegrationHub integrations, and other automation solutions. - Gather functional requirements from stakeholders and translate them into effective technical solutions. - Collaborate with architects and development teams to follow ServiceNow best practices and optimize platform performance. - Develop custom applications and extend existing applications using Scoped Applications where required. - Conduct code reviews, troubleshoot complex issues, and ensure solution quality and maintainability. - Participate in Agile ceremonies and contribute to sprint deliverables. - Support ServiceNow upgrades, enhancements, testing, and regression activities. - Maintain technical documentation, design specifications, user guides, and technical manuals. - Work collaboratively with cross-functional teams and mentor junior developers when required. Skills : API Development, JavaScript, ServiceNow