Assistant Manager - CT Sales

Responsibilities Opportunity Identification: Proactively identify and engage potential customers for the container terminal, showcasing the port's services and capabilities to expand the client base. Brand Management: Run industry-specific marketing campaigns, ensuring brand consistency and enhancing the company's image through strategic content. Sales Management: Meet or exceed the budgeted targets for container terminal volume and revenue, contributing to the port's financial success. Customer registration: Registering the port users like CHAs, CFSs & ICDs with our TOS to have a seamless entry to port Market Intelligence: Analyze competitors to identify business growth opportunities and leverage insights to influence customer decisions positively. Contract Management: Transform leads and opportunities into contracts by preparing competitive commercial offers, negotiating with customers, and finalizing new business agreements. Re-negotiate existing contracts to include more favorable terms and conditions that align with both the port's and customers' needs. Customer Service: Address customer inquiries related to operations, finance, or other areas, ensuring a high level of satisfaction and service. Stakeholder Engagement: Cultivate and maintain relationships with BCOs, CHAs, vessel agents, and cargo suppliers to drive business growth and expand the port's network. Operational Procedures Guidance: Educate customers on Terminal Operating Systems (TOS) and customs procedures to facilitate seamless operations at the Exim yard , Direct Port Delivery (DPD) & Direct Port delivery for Exports(DPE) DPD & DPE Promotion: Regularly communicate the benefits of DPD & DPE clearance from the port to customers, aiming to increase revenue and market share at the DPD&DPE facility. Accounts Receivable Management: Monitor and ensure the collection of all pending dues from customers as per contractual agreements. Digital Mindset: Keep up with digital and AI advancements to enhance business and maintain competitiveness. Key Stakeholders - Internal: CEO - Ports, Head - Business Development - Container Terminal, Other Departments - HoDs, Direct reportees Key Stakeholders - External: Prospective clients, government and regulatory bodies, Trade groups, Competitors Qualifications Educational Qualification: • Bachelor's Degree in Business Administration, Marketing, Logistics, Supply Chain Management, Maritime Studies, Commerce, or a related discipline. • MBA/PGDM in Marketing, International Business, Logistics, Supply Chain, or Port Management will be preferred. Experience: • 3 to 7 years of relevant experience in Business Development, Sales, Marketing, Customer Relationship Management, or Commercial functions within Ports, Container Terminals, Shipping Lines, Logistics, Freight Forwarding, CFS/ICD Operations, or the Maritime Industry. • Experience in customer acquisition, contract negotiations, revenue generation, stakeholder management, and EXIM trade operations is desirable. • Exposure to Terminal Operating Systems (TOS), DPD/DPE processes, customs procedures, and container logistics would be an added advantage.