Fitness & Recreation Manager

About The First Group Hospitality The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy.

With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners.

As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement.

Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.

com Fitness & Recreation Operations Manage the day-to-day operations of fitness and recreation facilities, which may include fitness centers, swimming pools, sports facilities, recreational areas, and guest activities.

Ensure all facilities, equipment, and activity areas are maintained to the highest standards of cleanliness, presentation, functionality, and safety. Develop and maintain operational procedures, activity schedules, opening and closing procedures, and service standards.

Conduct regular inspections of facilities and equipment and coordinate maintenance requirements with relevant departments. Maintain adequate inventory of recreational equipment, fitness supplies, and operational materials.

Guest Experience & Programming Develop and implement engaging fitness, sports, wellness, and recreational programs based on guest profiles, preferences, and seasonal demand. Ensure fitness classes, personal training sessions, recreational activities, and other programs are delivered professionally and safely.

Maintain a visible presence within the operation and actively engage with guests. Handle guest feedback and concerns promptly and professionally. Continuously identify opportunities to enhance the overall leisure and recreation experience.

Team Leadership Lead, supervise, coach, and develop Fitness & Recreation team members. Prepare duty schedules and ensure appropriate staffing levels according to operational requirements. Conduct departmental training and ensure employees understand service, safety, and operating standards.

Monitor individual and team performance and provide regular coaching and feedback. Foster a positive, professional, and guest-focused working environment. Commercial & Financial Performance Support the Director of Leisure & Recreation in preparing departmental budgets, forecasts, and operating plans.

Monitor departmental expenses, productivity, and resource utilization. Identify opportunities to generate additional revenue through personal training, fitness programs, memberships, recreational activities, events, and other services, where applicable.

Monitor participation levels, guest feedback, revenue, and other departmental KPIs to evaluate program effectiveness. Health, Safety & Compliance Ensure strict compliance with all health, safety, hygiene, and operational requirements.

Ensure fitness and recreational activities are conducted according to appropriate safety procedures and risk assessments. Maintain emergency response procedures and ensure the team is appropriately trained. Ensure required certifications, licenses, and training records for team members remain valid and up to date.

Conduct regular checks of fitness and recreational equipment and immediately address potential safety concerns. Bachelor's degree or diploma in Sports Management, Recreation Management, Physical Education, Fitness, Hospitality Management, or a related field.

Minimum 5 years of relevant experience in fitness, recreation, sports, leisure, or wellness operations, preferably within